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Where it lives

Multi-lingual sits under Settings, at Languages.
The Languages settings, with the languages the portal is published in and the default a partner falls back to.

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Before you start

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How it works

You manage languages from one place: the Languages settings. There you add the locales your partners speak, choose a default, and define a brand glossary of protected terms. Once a language is active, Introw translates partner-facing content into it automatically in the background, reusing previous translations for consistency and applying your glossary rules. Partners get content in their language by either choosing it themselves in the portal account menu or having it set on their partner record. Each portal experience participates in translation by default, and you can exclude a specific experience if it should stay single-language. Files in the asset library are translated separately, on each asset.

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Supported languages

Introw supports 97 languages. Any of them can be added under Languages: your plan caps how many are active at the same time, not which ones you can pick from. English (EN-US) is the default until you set another. Spanish and Portuguese come as two regional variants each, Spanish (Spain) and Spanish (Latin America), Portuguese (Portugal) and Portuguese (Brazil), so choose the one your partners actually read.
Codes are the values Introw stores on your organisation and on each partner record.

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How-to guides

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Troubleshooting

Your plan limits how many languages can be active at once. Translations are generated automatically and may take a short while to appear after you publish or change content. The brand glossary applies across languages, so keep it focused on terms that must never vary.
Confirm it is added and active under Languages.
Add it to the brand glossary with the correct rule.
Check that multilingual is enabled in its settings dialog.
Translations for files are added per asset on its Languages tab.