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Where it lives

Payouts sit under Commission, at Payouts. Batches are grouped into tabs for all, upcoming, paid and declined.
A payout opened from the Payouts tab, with the commission lines it covers and the period it pays.

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Before you start

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How it works

A payout batch holds one payout per partner, and each partner’s payout holds their approved commission lines for the period. You create a batch by choosing a period and the partners or filters to include; Introw attaches the eligible lines. Along the way you can request a partner invoice, which generates a statement as a PDF and emails the partner, record purchase order numbers, and mark payouts paid. Partners upload their invoice and set a PO from the portal. When the payout schedule in settings is not manual, batches are created on that cadence instead of by hand.

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The stages a payout moves through

Worth knowing in full, because a payout that will not budge is almost always sitting in one of the later ones:

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How-to guides

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Troubleshooting

Only approved commission lines are included in a payout, so review and approve lines first. A payout cannot always be deleted depending on its stage, so decline or postpone it instead where that applies. Statements use your commission billing info, so set that before generating them.
They had no eligible approved lines for the period.
Your commission billing info is not fully set.
Its stage prevents deletion. Decline or adjust it instead.