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Open in Introw: Payouts

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How it works

Payouts are organized into batches, each containing per-partner payouts made up of approved commission lines. You create a batch by selecting a period and partners, and each partner’s payout then moves through stages such as draft, pending partner invoice, pending payment, and paid. The payouts view groups batches into tabs for all, upcoming, paid, and declined. Along the way you can request a partner invoice, which generates a statement and emails the partner, record purchase order numbers, and mark payouts paid. Partners can upload their invoice and set a PO from the portal. Payouts can also run on a schedule defined in settings.

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Prerequisites

  • Write access to payouts.
  • Approved commission lines to pay.
  • Commission billing info set for statements.

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Settings & configuration

Payouts are managed at Payouts.

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Creating a payout batch

Create a payout by choosing a period and the partners or filters to include. Introw attaches the eligible approved lines into per-partner payouts within the batch.

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Stages

Each partner payout moves through stages: draft, pending approval, pending partner invoice, pending payment, approved, scheduled, paid, declined, failed, blocked, or postponed. You advance a payout as it progresses.

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Requesting a partner invoice

Request a partner invoice to generate a statement, set the payout to pending partner invoice, and email the partner to upload their invoice.

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Statements

Generate a payout statement as a PDF for a partner’s records and your own.

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Scheduled payouts

When the payout schedule in settings is not manual, batches can be created automatically on the configured cadence.

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Setup walkthrough

1

Open payouts

Go to Payouts.
2

Create a payout

Choose a period and partners to build a batch.
3

Request invoices

Request partner invoices to generate statements.
4

Advance stages

Move payouts through approval to paid.
5

Confirm paid

Mark payouts paid and confirm the records.

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How-to guides

Request a partner invoice

Generate a statement and collect a partner’s invoice before you pay, the invoice-first payout path.

Run a payout cycle

Take approved commission from a new batch all the way to partners marked paid, with statements along the way.

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Limits & gotchas

Only approved commission lines are included in a payout, so review and approve lines first. A payout cannot always be deleted depending on its stage, so handle it through decline or postpone where appropriate. Statements use your commission billing info, so set that before generating them.

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Troubleshooting

  • A partner is missing from a batch - they had no eligible approved lines for the period.
  • A statement looks incomplete - your commission billing info is not fully set.
  • A payout will not delete - its stage prevents deletion; decline or adjust it instead.