Skip to main content

​
Where it lives

Mobile Experience lives at Portal settings.
The partner portal on a phone-width screen, with the same tabs, news and tasks reflowed into a single column.

​
Before you start

​
How it works

The partner portal is responsive, so the experiences you build adapt to a phone screen with no separate configuration. Partners can install the portal to their home screen from their mobile browser, after which it opens full-screen like an app. The same login, branding, and content apply; only the layout adapts. There is no separate mobile build to maintain. When you publish or update an experience, the change reaches mobile automatically.

​
Settings & configuration

There is no separate mobile setting to enable; the portal is mobile-ready by default. To make the mobile experience strong: Experience layout - keep sections and blocks simple so they stack cleanly on a narrow screen. Preview an experience at a small width before publishing. Branding - the logo, colors, and custom domain you set apply on mobile too, so the home-screen install carries your brand. Content - large embeds and wide tables are harder to use on a phone; favor concise sections for partners who are mobile-first.

​
How-to guides

​
Troubleshooting

The mobile experience uses the same content as desktop, so very wide tables, large embeds, or dense sections can be hard to use on a phone. Installing to the home screen is done by the partner in their mobile browser; the exact step differs slightly between iOS and Android.
Simplify the layout and preview at a narrow width.
Confirm they are using a supported mobile browser and following the browser’s add-to-home-screen step.