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What you’ll achieve

The partner notifications that suit a chat feed delivered to each partner’s mapped Microsoft Teams channel, scoped to the right audiences, so partners and your team see high-signal updates without leaving Teams.

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Before you start

1

Connect Microsoft Teams

Install the Introw app in your tenant, see Connect Microsoft Teams.
2

Map partner channels

Partners need a mapped Teams channel to receive chat notifications, see Map a partner channel.

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Watch it

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Steps

1

Open Partner Notifications

Go to Notification settings.
Open Partner Notifications
2

Turn on Chat

For each notification, check Chat to deliver it in Teams. The column is labeled Chat in Introw and uses your connected Microsoft Teams workspace.
Turn on Chat
3

Pick chat-ready events

Chat is available for deal and object updates, announcements, comments and mentions, form submission outcomes, and task assignments. Task reminder nudges, learning emails, and system messages are email-only, so those stay on Mail.
Pick chat-ready events
4

Scope who receives it

Open a notification’s detail page and use Segments to limit delivery to a specific partner audience, or leave segments empty to reach all eligible partners with a mapped channel.

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Verify it worked

Trigger a test event for a mapped partner and confirm the message appears in their Teams channel. The notification’s Last sent column also updates after the next real event.

By email

Reach every partner in their inbox.

In Slack

Deliver notifications in Slack instead.

Connect Microsoft Teams

Link your tenant.

Implementation reference

Full configuration options for partner notifications.