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Tiers should come with real benefits, and pricing is one of the most tangible. Tier-based discounts set a percentage per tier on a product, so partners are automatically priced by the tier they have earned, with no manual quoting decisions and no per-partner upkeep. Reach for this when your program rewards Gold or Platinum partners with better margins.

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What you’ll achieve

A product that prices itself by partner tier. When a partner builds a quote, the line-item price reflects their tier’s discount automatically, so the same product quietly carries different margins for Silver, Gold, and Platinum partners without anyone editing the quote.
Alternative: give tiers different SKUs, not just different percentages. Instead of discounting one product per tier, you can restrict products to partner segments so each tier sees its own catalog, for example a volume SKU only Platinum partners can quote. Add deal filters on top and the SKU also has to fit the deal. Use tier discounts when everyone sells the same product at different margins, and product visibility when the tiers should sell different products. The two combine.

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Before you start

1

Define your tiers

Tiers must exist in Settings before you can set a per-tier discount. Create them first if you have not.
2

Assign partners to tiers

A partner only receives a tier discount once they belong to that tier, so make sure partners are assigned. A partner with no tier gets no tier discount.

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Watch it

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Steps

1

Open the product

Go to CPQ, stay on the Products tab, and click the product you want to discount to open its detail panel. Scroll to the Discount section. Changes save automatically, so there is no separate Save button.
Open the product you want to discount.
2

Choose Tier based

In the Discount switcher, select Tier based. A product uses one discount type at a time, so choosing this replaces any partner-based or custom pricing previously set on the product. The Tier Discounts table then appears, pre-filled with one row per tier at 0%.
Tier Based shows one row per tier so each tier earns its own discount, and it saves immediately.
3

Set a discount per tier

In the Tier Discounts table, enter the discount for each tier:
  • Tier - each row is one of your defined tiers (shown with its tier color). Every tier gets a row so you can decide its margin explicitly.
  • Discount - the percentage off the product’s list price for partners in that tier, from 0 to 100. Leave a tier at 0 for no discount, or raise it to reward higher tiers. If the table shows “No tiers configured”, create tiers in Settings first, then return.
Fill in each tier's discount percentage; higher tiers typically earn a deeper rate.
4

Confirm the rule is saved

Each percentage saves as you enter it. The Discount switcher stays on Tier based, which confirms the product now prices by tier.
Every partner is now priced by their tier's discount across quotes.

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Verify it worked

Add the product to a quote as partners in different tiers and confirm each tier gets the discount you set: a Gold partner’s line item reflects the Gold percentage, a Silver partner’s reflects the Silver percentage, and a partner with no tier gets no discount.

Set a partner-based discount

Price each partner from a CRM property instead.

Configure tiers

Define the tiers to price against.

Govern product visibility

Give each tier its own SKUs instead of a percentage.

Implementation reference

Full pricing configuration options.