Pricing & Discounts

Partners should never have to guess at price. Pricing rules per product mean the right discount is applied automatically based on the partner, their tier, or your custom-pricing policy, so margin is protected and quotes are always correct.

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What it does

For each product, you choose how it is priced for partners. Partner-based pricing reads a numeric discount property from the partner’s CRM record, so a partner’s negotiated discount flows straight into their quotes. Tier-based pricing sets a discount per partner tier, so Gold partners automatically price better than Silver. Custom pricing lets trusted partners set the unit price themselves when adding a line item. These rules apply automatically when a partner builds a quote, so the price is always governed by your policy rather than left to negotiation in the moment. Because partner-based discounts read from the CRM, your existing partner records drive pricing with nothing extra to maintain in Introw.

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The problem it solves

Inconsistent partner pricing erodes margin and creates disputes:

• Discounts are negotiated ad hoc → Rules apply the right discount automatically per product.
• Tier benefits are not enforced → Tier-based discounts price each tier consistently.
• Partner-specific deals are manual → Partner-based pricing reads the discount from the CRM.
• Some deals need flexibility → Custom pricing lets trusted partners set the price.

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From problem to solution

Pricing and discounts make every partner quote follow your policy. Set the model per product, partner, tier, or custom, and the right price is applied automatically, protecting margin while keeping partners fast.

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Use cases

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Impact

• CRM-native - Partner-based discounts read from CRM partner records.
• Low total cost of ownership - Partner ops sets pricing policy with no engineering.

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Who it’s for

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Works with

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Going deeper