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For channel managers fighting completion drop-off without sending manual chase emails.
Enrolling partners is easy; getting them to actually finish is the hard part. Courses lose people in the middle, and chasing them one by one over email does not scale. Nudging lets you remind everyone who has stalled in a couple of clicks, through the channels partners already use. It is the difference between a course people start and a course people complete.

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What you’ll achieve

A reminder sent to the learners you choose who have not completed a course, delivered through Introw’s notification channels, repeatable as completions trickle in.

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Before you start

1

Confirm access

You need access to the course’s tracking view, and notification channels must be configured for your organisation.

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Watch it

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Steps

1

Open course tracking

Open the course from Courses and go to its tracking view. Use the Not started or In progress tabs to see exactly who has not finished.
Open course tracking
2

Select the learners to remind

Choose who to nudge:
  • Learners - pick a few specific partners from the filtered list, or select everyone in the tab for a broad reminder. Targeting the Not started and In progress tabs keeps the reminder relevant and avoids messaging partners who already completed.
Select the learners to remind
3

Send the nudge

Send the reminder. You can review the email preview before sending. Selected learners get the nudge through your configured channels, and you can repeat this as completions come in - for example, once a week in the run-up to a due date.
Send the nudge

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Verify it worked

The nudged learners receive a reminder notification, and the relevant tracking tabs shrink as partners complete the course over the following days.

Monitor course progress

Find who still needs a nudge.

Configure enrollment rules

Set the deadline you are nudging against.

Implementation reference

Nudges and notification channels.