How it works
An announcement is a message you compose, target to partner segments, and deliver across channels. You write it in a rich editor, or generate a draft with AI and refine it, choose which partner segments should receive it, and pick the delivery channels: the portal feed, email, and Slack or Teams where connected. After publishing, Introw tracks delivery and engagement so you can see who saw it and nudge the rest.Prerequisites
- Access to announcements.
- Segments defined for the audiences you want to target.
- Slack or Teams connected if you want to deliver into chat.
Settings & configuration
Announcements are managed at Announcements.Composing
Write the announcement in the editor, adding formatting, links, and media. You can generate a draft with AI from a preset, Webinar, Product update, or Blog post, using a source URL or prompt, then edit it to fit your voice. You also set the author the announcement comes from, the user replies are assigned to, and an optional banner image shown at the top and as the feed thumbnail.Recipients
Target the announcement to specific partner segments so the right partners receive it. This keeps updates relevant rather than blasting every partner with everything.Channels
Choose how the announcement is delivered: in the portal feed, by email, and into Slack or Teams where those are connected. Combining channels improves the chance partners actually see it, and you can show the announcement as a pop-up the next time targeted partners open the portal.Publishing and nudges
Publish to send the announcement. After it is out, you can send a nudge to remind partners who have not engaged yet.Engagement
Review delivery and engagement to see who was sent the announcement, who opened it, and who clicked, so you can follow up where it matters.Setup walkthrough
Open announcements
Go to Announcements.
How-to guides
Generate an announcement with AI
Draft a partner announcement in seconds from a URL or prompt using an AI preset, then refine and send it.
Review announcement engagement
See who an announcement was sent to, who opened it, and who clicked, then decide who to nudge.
Send an announcement
Compose an announcement, set who it comes from and who handles replies, target the right segments, choose channels, and publish or nudge.
Limits & gotchas
Troubleshooting
- An announcement did not reach Slack or Teams - the integration is not connected.
- The wrong partners received it - the targeted segment was broader than intended.
- Engagement looks low - try a nudge and confirm you used multiple channels.