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Where it lives

Settings sits under Commission, at Payout settings.
Payout settings, choosing the payout method, the cadence commissions are paid on, and what partners see of their own commission.

Before you start

How it works

Commission behavior is controlled in a few places. The payout settings tab sets the payout method, schedule, and minimum amount. Your organisation’s company settings define the currency and fiscal year that payouts and plan analytics use. And commission billing info, set in company settings, provides the details printed on statements partners receive. When the payout schedule is not manual, Introw can create payout batches automatically on the chosen cadence. Minimums hold small balances back until they are worth paying.

Settings & configuration

Payout settings are at Payout settings; currency, fiscal year, and billing info are in company settings.

Payout method and schedule

Set the payout method and the schedule: every month, every quarter, every fiscal quarter, or manual. A non-manual schedule lets payout batches be created automatically.

Minimum payout amount

Set a minimum payout amount and whether it applies per partner or across the organisation, so balances below the minimum roll forward rather than generating tiny payouts. The minimum is hidden when the schedule is manual.

Currency and fiscal year

Set your default currency at Company settings and your fiscal year start, which affects fiscal-quarter schedules and plan year-to-date analytics.

Commission billing info

Set the company billing details at Billing info; these appear on the statements partners receive and tell partners what to use on their invoices.

How-to guides

Troubleshooting

The minimum payout amount is hidden and does not apply when the schedule is set to manual. Fiscal-quarter schedules depend on your fiscal year start being set correctly. Statements rely on commission billing info, so incomplete details produce incomplete statements.
The schedule is set to manual.
The fiscal year start is not set correctly.
Commission billing info is incomplete.