Knowledge Base

An agent is only as good as what it knows. The knowledge base is the single place you feed Introw’s agents your websites, snippets, and documents - and connect live tools over MCP - so every answer, coaching tip, and generated draft is accurate, current, and specific to your program.

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The problem it solves

A generic agent gives generic, wrong answers:

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Impact

An agent that invents an answer costs more trust than no agent at all. Grounding every one of them in sources you control is what makes AI safe to put in front of partners.

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See it work

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How it works

The knowledge base is where you manage everything Introw’s agents draw on. Connect a website and Introw keeps it live-updated, so the content stays current on its own. Write snippets to teach specific facts or canned answers, and upload documents like PDFs as sources. Agents also use live, portal-scoped data - announcements, tiers, commissions, assets (including Office files like PPTX, DOCX, and XLSX), and CRM objects - automatically, scoped to each partner. The same sources ground every agent: the partner support agent, your team’s AI copilot, the deal coach, channel-conflict screening and AI approvals, and the AI that drafts courses and announcements all read from here, so content you add once is reused everywhere. To go beyond your own content, connect your own MCP server - Introw calls its tools live at answer time, so the agents can pull real-time data and take actions in your systems, using custom context you control. You own every source, so you decide what the agents know and keep it current as your program changes. The knowledge base puts you in control of the agent’s brain. Add the right sources, keep them current, and connect live tools, so the partner support agent answers like an expert on your program.

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Run it from your AI assistant

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Going deeper

Works with