Slack & Teams

Partners and reps live in chat, not in a portal. The Slack and Teams integrations bring partner activity, shared channels, and Introw’s AI agents into the tools your team and partners already use every day.

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What it does

The Slack and Teams integrations connect your workspace or tenant to Introw. You can run shared external channels, one per partner, so collaboration happens in chat, and post internal notifications to your own channels when partner activity occurs, like pipeline updates, form submissions, and tasks. Introw’s AI agents also work in chat: partners ask the support agent in shared channels, and your team asks the internal agent in internal channels, so answers and actions happen without leaving Slack or Teams. You map which channel belongs to which partner, choose which notifications to post and where, and scope internal notifications by partner or filter. The result is partner work that flows into chat automatically, keeping everyone in the loop where they already collaborate.

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Ask Introw in

Introw runs two AI agents inside , so partners and your team get answers and take action without leaving chat. Both read live from your CRM source of truth and act only within each person’s own access - partners stay scoped to their portal, your team stays scoped to theirs.

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Partners self-serve in shared channels

@-mention Introw in a shared partner channel and the partner support agent answers from your knowledge base and live portal data, scoped to that partner. It is the same agent partners use in the portal, now in : it can answer questions in any language and take action on the partner’s behalf - register a deal, update a record, or surface the right asset - without anyone on your team being pulled in.

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Your team gets ecosystem insight in internal channels

@-mention Introw in an internal channel and the internal agent answers questions about your whole program and acts on it, scoped to your access - no portal hunt and no RevOps ticket. For example:

• Handle open work - “Show me open form submissions,” then approve, reject, or follow up on deal and lead registrations right from chat.
• Spot what’s working - “Who are my best-performing partners this quarter?” to pull ecosystem performance on demand.
• Update partners - “Move Acme to Gold” or “add a note to this partner” to change partner records on the fly.
• Check the numbers - “What’s this partner’s pipeline and commission status?” for a live readout.

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The problem it solves

Important partner activity gets lost when it lives only in a portal:

• Updates go unseen → Activity posts to Slack and Teams automatically.
• Collaboration is fragmented → Shared channels keep each partner’s conversation in one place.
• Partners must log in for help → The support agent answers in chat.
• Teams miss key events → Internal notifications post to your channels.

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From problem to solution

Slack and Teams bring partnerships into the flow of work. Connect once, map channels, and partner activity, collaboration, and support all happen in chat, off the portal and in the open.

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Use cases

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Impact

• Work where you already are - Partner work happens in chat, not only the portal.
• Low total cost of ownership - Partner ops maps channels and notifications with no engineering.

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Who it’s for

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Works with

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Headless

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Going deeper