> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Goals & KPIs
> Set targets by tier, partner, or segment, track progress automatically from CRM data, and show partners exactly where they stand against their goals.
export const Headless = ({prompts = []}) => {
const PromptRow = ({prompt}) => {
const [copied, setCopied] = useState(false);
const copy = () => {
try {
navigator.clipboard?.writeText(prompt);
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setTimeout(() => setCopied(false), 1600);
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return <>
Introw is headless by design: run everything here in plain language from Claude, ChatGPT,
Slack, Teams, or your own CRM through Introw's MCP server, with every
action written straight back to your CRM source of truth. The portal is one surface, never the only one.
{prompts.length > 0 ? :
The agentic playbook - lifecycle deep dives and a Claude Code skill library that run your partner program
from Claude, ChatGPT, Slack, and your CRM.
}
;
};
> Partners perform to clear targets. Goals let you set what good looks like, by tier, partner, or segment, track it automatically from CRM data, and show partners their progress so they always know where they stand.
## What it does
Goals turn intent into measurable targets. You define a goal by what it counts, a count of CRM
objects or a sum of a property, set a frequency from one-time to yearly, and choose how targets are
assigned: the same target per tier, a custom target per partner, or per segment. Goals can also
track certifications, not just CRM objects.
Progress is calculated automatically from your CRM and certification data, with views for goals that
are achieved, on track, or at risk. You assign goals to partners, publish them so partners see their
own progress in the portal, and nudge partners who are falling behind, all keeping targets and
results tied to the CRM.
## The problem it solves
Targets that live in a spreadsheet do not drive behavior:
* **Targets are static and manual** → Goals track progress automatically from CRM data.
* **One target fits no one** → Set targets by tier, partner, or segment.
* **Partners do not know where they stand** → Published goals show progress in the portal.
* **At-risk partners go unnoticed** → At-risk views and nudges prompt action.
## From problem to solution
Goals make targets live. Define them once, let progress update from the CRM, and give partners and
your team a shared, current view of who is on track and who needs a nudge.
```mermaid theme={"theme":{"light":"github-light","dark":"github-dark"}}
flowchart LR
define["Define what it measures"] --> targets["Set targets by tier"]
targets --> assign["Assign to partners"]
assign --> progress["Live progress in the portal"]
```
## Use cases
Define what good looks like.
Match targets to the program.
Progress updates from the CRM.
Show progress and nudge.
## Impact
* **Low total cost of ownership** - Partner ops sets and manages goals with no engineering.
* **CRM-native** - Progress is computed from live CRM and certification data.
## Who it's for
Defines and assigns goals.
Publishes goals and nudges partners.
## Works with
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Goal progress shows on dashboards.
Measure progress against goals.
Tie goals to tier requirements.
## Headless
## Going deeper
Setup, configuration, and all how-to guides.
Integration surface and code.