> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Organize the partners list

> Build views, columns, filters, and lifecycle phases so each team reads the partners list the way they need to, then act on partners in bulk.

{/* The partners list starts as one flat table. This guide turns it into something each
  team can actually use: saved views with the right columns and filters, lifecycle
  phases that read like a pipeline, and bulk actions that change many partners at once.
  Reach for it when the list feels noisy, when a new team needs its own slice, or when
  you are rolling out the same change across a cohort. */}

## What you'll achieve

A partners list that answers the right question for each team: saved views (shared or private) with the columns and filters they care about, lifecycle phases that show where every partner sits as a pipeline board, and bulk actions that update a whole cohort without opening each record. Partner managers see at a glance who needs a push, and leadership can read program health from the board.

## Before you start

<Steps>
  <Step title="Confirm access">
    You need write access to Partners to configure views, phases, and run bulk actions. A connected CRM is not required to organize the list, but CRM-backed properties only appear as columns when a CRM is connected.
  </Step>

  <Step title="Know your lifecycle">
    Decide the stages a partner moves through (for example potential, onboarding, active, churned) so the phases you create match how your program actually works.
  </Step>
</Steps>

## Watch it

<Tabs>
  <Tab title="Video">
    <video controls playsInline preload="none" poster="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/01.png?v=1783332265" className="w-full rounded-xl" src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/video.webm?v=1783332265#t=2.5" />
  </Tab>

  <Tab title="Click through">
    <iframe className="w-full rounded-xl" style={{ width: "100%", aspectRatio: "16 / 11", border: 0, backgroundColor: "#FAFAFA" }} src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/walkthrough.html?v=1783332265" />
  </Tab>
</Tabs>

## Steps

### Build a view

<Steps>
  <Step title="Open the configure panel">
    Go to [Partners](https://app.introw.io/partners) and open the configure panel for the current view. This is where you choose the columns, filters, and sharing that define how this view of the list looks.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/01.png?v=1783332265" alt="Open the configure panel" />
    </Frame>
  </Step>

  <Step title="Choose the columns">
    Decide which partner properties show as columns, then use **Add property** to add more.

    * **Built-in properties** - fields Introw tracks directly, such as phase, tier, champion, and language. Add the ones the team scans on every partner.
    * **CRM-backed properties** - fields that live in your CRM. Add these when a team needs to filter or sort on data you maintain in HubSpot or Salesforce. They appear only when a CRM is connected.

    Keep a view to the handful of columns that team actually reads; extra columns make the list harder to scan, not easier.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/02.png?v=1783332265" alt="Choose the columns" />
    </Frame>
  </Step>

  <Step title="Add filters">
    Narrow the view to the partners it is about - for example a single phase, a tier, or a segment. A filtered view stays focused on one question (such as "who is mid-onboarding") instead of showing every partner at once.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/03.png?v=1783332265" alt="Add filters" />
    </Frame>
  </Step>

  <Step title="Set sharing">
    Choose who sees the view.

    * **Private** - the view stays visible only to you. Use it for a personal working slice.
    * **Shared with team** - colleagues see the same columns, filters, and layout. Use it for the views a whole team relies on, so everyone reads partners the same way.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/04.png?v=1783332265" alt="Set sharing" />
    </Frame>
  </Step>

  <Step title="Save the view">
    Save the view to keep it. It appears as a tab on the partners list for quick switching, and teammates see it too when it is shared. Create as many views as you have distinct questions to answer.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/06.png?v=1783332265" alt="Save the view" />
    </Frame>
  </Step>
</Steps>

### Organize partners into phases

<Steps>
  <Step title="Open the phases section">
    In the configure panel for the list, find the phases section. A default set of phases already exists, running from a potential partner through to won and lost, so you can adapt rather than start from nothing.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/partner-management/guides/organize-the-partners-list/steps/07.png?v=1783332265" alt="Open the phases section" />
    </Frame>
  </Step>

  <Step title="Add and name phases">
    Add a phase and give it a clear name that matches your program, such as a stage between first contact and signed. Each phase becomes a column in grid view, so name them the way you would describe the pipeline out loud. Repeat for every stage you track.
  </Step>

  <Step title="Order the phases">
    Drag phases into the sequence partners move through, so the board reads left to right like your real lifecycle. Order is what makes the grid tell a pipeline story.
  </Step>

  <Step title="Switch to grid view and place partners">
    Use **Grid view** to see one column per phase, then drag partners into the right column. You can also set the **Phase** field on a partner's detail page. Changes save immediately, and the choice between **List view** and **Grid view** is remembered for you.
  </Step>

  <Step title="Remove a phase if needed">
    To delete a phase, first choose another phase to move its partners into, then remove it. Introw requires the migration so no partner is ever left without a phase.
  </Step>
</Steps>

### Act on a cohort in bulk

<Steps>
  <Step title="Select the partners">
    Filter the list to the cohort you want (a view or a quick filter helps), then use the row checkboxes to select partners. The header shows how many are selected and reveals the bulk actions bar.
  </Step>

  <Step title="Choose a bulk action">
    The bulk actions bar acts on every selected partner at once.

    * **Update experience** - swap which experience the selected partners are published with, updating their existing portals.
    * **Apply experience** - publish the selected partners with an experience, creating their partner portals in one pass.
    * **Comment** - post an internal comment across the selected partners to flag follow-up for your team.
    * **Edit** - open the bulk edit dialog to change a property (tier, commission plan, currency, or a team role) for the whole selection. See [Bulk update partners](./bulk-update-partners) for the full walkthrough.
  </Step>

  <Step title="Confirm the action">
    Run the action. Introw applies it to every selected partner and clears the selection when it finishes, so the bulk actions bar disappears.
  </Step>
</Steps>

## Verify it worked

Your saved view appears as a tab on [Partners](https://app.introw.io/partners), and teammates see it too when it is shared. **Grid view** shows one column per phase with partners in the stages you assigned. After a bulk action, the selected partners show the new state in the list and the selection clears.

## Related

<CardGroup cols={2}>
  <Card title="Bulk update partners" icon="book-open" href="./bulk-update-partners">
    Change tier, commission plan, currency, or team roles for a whole cohort.
  </Card>

  <Card title="Work a partner record" icon="book-open" href="./work-a-partner-record">
    Set phase, tier, and the other fields on a single partner.
  </Card>

  <Card title="Create a dynamic segment" icon="book-open" href="/features/partners/segments/guides/create-a-dynamic-segment">
    Turn a filter into a reusable audience.
  </Card>

  <Card title="Implementation reference" icon="screwdriver-wrench" href="../technical">
    Full configuration options for the partners list.
  </Card>
</CardGroup>
