> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Nudge stalled deals automatically

> Set up the Sleeping deal notification so partners are automatically reminded when a deal sits too long in a stage, keeping your pipeline moving.

Deals stall when they sit too long in the same stage. The **Sleeping deal** notification keeps partners accountable by automatically emailing them when a deal has been inactive in a stage longer than you allow, prompting action before momentum is lost. This guide sets it up on a deal pipeline in your partner portal so the reminders run on their own.

## What you'll achieve

An automatic reminder that reaches partners when a deal has sat in a stage past the number of days you define, so partners act before deals go cold, your pipeline keeps moving, and your forecast reflects reality, with no manual chasing.

## Before you start

<Steps>
  <Step title="Have a deal pipeline in an experience">
    The Sleeping deal notification is configured on a deal pipeline section in a partner portal experience. See [Set up a shared pipeline](/features/co-selling/shared-pipelines/guides/set-up-a-shared-pipeline).
  </Step>

  <Step title="Decide your inactivity thresholds">
    Plan how many days a deal may sit in each stage. A good pattern is shorter limits in early qualification stages to keep momentum, and longer limits in later stages like negotiation.
  </Step>
</Steps>

## Watch it

<Tabs>
  <Tab title="Video">
    <video controls playsInline preload="none" poster="https://assets.introw.io/docs/features/partners/notifications/guides/nudge-stalled-deals/steps/01.png?v=1783427219" className="w-full rounded-xl" src="https://assets.introw.io/docs/features/partners/notifications/guides/nudge-stalled-deals/video.webm?v=1783427219#t=2.5" />
  </Tab>

  <Tab title="Click through">
    <iframe className="w-full rounded-xl" style={{ width: "100%", aspectRatio: "16 / 11", border: 0 }} src="https://assets.introw.io/docs/features/partners/notifications/guides/nudge-stalled-deals/walkthrough.html?v=1783427219" />
  </Tab>
</Tabs>

## Steps

<Steps>
  <Step title="Open the pipeline section's configuration">
    Go to [Experiences](https://app.introw.io/templates), open the experience with your deal pipeline, and on the deal pipeline section select **Configure**. This opens the section's settings, where notifications for the pipeline live.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/notifications/guides/nudge-stalled-deals/steps/04.png?v=1783427219" alt="Configure the deal pipeline section" />
    </Frame>
  </Step>

  <Step title="Open Notifications and the Sleeping deal setting">
    Select **Notifications**, then the gear icon next to **Sleeping deal**. This is the automatic reminder for deals that go inactive.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/notifications/guides/nudge-stalled-deals/steps/06.png?v=1783427219" alt="The Sleeping deal notification setting" />
    </Frame>
  </Step>

  <Step title="Set the inactivity conditions">
    Define the conditions and the number of days a deal can remain within a stage (or stages) before the partner is notified. Use shorter windows for early stages and longer ones for later stages, so the nudge matches how long each stage should realistically take.
  </Step>

  <Step title="Save">
    Select **Save**. From now on, when a deal exceeds your threshold in a stage, Introw automatically emails the partner to prompt action.
  </Step>
</Steps>

## Verify it worked

The **Sleeping deal** notification shows as configured on the pipeline section with your day thresholds. When a deal sits in a stage past the limit, the responsible partner receives the sleeping-deal reminder email, and the deal reappears in their attention without anyone sending a manual status chase.

## Related

<CardGroup cols={2}>
  <Card title="Configure partner notifications by email" icon="envelope" href="./configure-partner-notifications-by-email">
    Control the other automatic emails partners receive.
  </Card>

  <Card title="Collaborate on a shared deal" icon="handshake" href="/features/co-selling/shared-pipelines/guides/collaborate-on-a-shared-deal">
    Keep the deal conversation on the record as partners act.
  </Card>

  <Card title="Set up a shared pipeline" icon="diagram-project" href="/features/co-selling/shared-pipelines/guides/set-up-a-shared-pipeline">
    Build the pipeline the notification runs on.
  </Card>
</CardGroup>
