> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure partner notifications in Microsoft Teams

> Enable the right partner notifications on Chat so Introw posts them to each partner's mapped Microsoft Teams channel, and scope who receives them.

{/* Partners engage more when updates reach them where they already work. Once Teams is connected
and partner channels are mapped, you enable Chat on the partner notifications that suit a chat
feed and Introw posts them to each partner's channel. This guide covers turning on the right
events, scoping who receives them, and knowing which notifications are chat-ready versus
email-only. */}

## What you'll achieve

The partner notifications that suit a chat feed delivered to each partner's mapped Microsoft Teams channel, scoped to the right audiences, so partners and your team see high-signal updates without leaving Teams.

## Before you start

<Steps>
  <Step title="Connect Microsoft Teams">
    Install the Introw app in your tenant, see [Connect Microsoft Teams](/features/integrations/chat/guides/connect-microsoft-teams).
  </Step>

  <Step title="Map partner channels">
    Partners need a mapped Teams channel to receive chat notifications, see [Map a partner channel](/features/integrations/chat/guides/configure-the-chat-integration).
  </Step>
</Steps>

## Watch it

<Tabs>
  <Tab title="Video">
    <video controls playsInline preload="none" poster="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/steps/01.png?v=1783363683" className="w-full rounded-xl" src="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/video.webm?v=1783363683#t=2.5" />
  </Tab>

  <Tab title="Click through">
    <iframe className="w-full rounded-xl" style={{ width: "100%", aspectRatio: "16 / 11", border: 0, backgroundColor: "#FAFAFA" }} src="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/walkthrough.html?v=1783363683" />
  </Tab>
</Tabs>

## Steps

<Steps>
  <Step title="Open Partner Notifications">
    Go to [Notification settings](https://app.introw.io/settings/notifications).

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/steps/01.png?v=1783363683" alt="Open Partner Notifications" />
    </Frame>
  </Step>

  <Step title="Turn on Chat">
    For each notification, check **Chat** to deliver it in Teams. The column is labeled **Chat** in Introw and uses your connected Microsoft Teams workspace.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/steps/02.png?v=1783363683" alt="Turn on Chat" />
    </Frame>
  </Step>

  <Step title="Pick chat-ready events">
    **Chat** is available for deal and object updates, announcements, comments and mentions, form submission outcomes, and task assignments. Task reminder nudges, learning emails, and system messages are email-only, so those stay on Mail.

    <Frame>
      <img src="https://assets.introw.io/docs/features/partners/notifications/guides/configure-partner-notifications-in-microsoft-teams/steps/03.png?v=1783363683" alt="Pick chat-ready events" />
    </Frame>
  </Step>

  <Step title="Scope who receives it">
    Open a notification's detail page and use **Segments** to limit delivery to a specific partner audience, or leave segments empty to reach all eligible partners with a mapped channel.
  </Step>
</Steps>

## Verify it worked

Trigger a test event for a mapped partner and confirm the message appears in their Teams channel. The notification's **Last sent** column also updates after the next real event.

## Related

<CardGroup cols={2}>
  <Card title="By email" icon="book-open" href="./configure-partner-notifications-by-email">
    Reach every partner in their inbox.
  </Card>

  <Card title="In Slack" icon="book-open" href="./configure-partner-notifications-in-slack">
    Deliver notifications in Slack instead.
  </Card>

  <Card title="Connect Microsoft Teams" icon="book-open" href="/features/integrations/chat/guides/connect-microsoft-teams">
    Link your tenant.
  </Card>

  <Card title="Implementation reference" icon="screwdriver-wrench" href="../technical">
    Full configuration options for partner notifications.
  </Card>
</CardGroup>