> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Configure partner notifications by email
> Choose which partner notifications go out by email, scope them to the right partners, and turn on reply-by-email so partners respond from their inbox.
{/* Email is the default channel and works for every configurable partner notification. This guide
covers the whole job: enable the events that matter, turn on Mail for each, scope delivery to
the right partners with segments, and switch on reply-by-email so a partner can respond from
their inbox and have it land back in Introw. Reach for it to keep partners engaged off-portal
without overwhelming them. */}
## What you'll achieve
Partner notifications delivered by email for the events you care about, scoped to the right partners, with reply-by-email turned on so partners can respond from their inbox. Partners stay engaged off-portal and their replies land back in Introw.
## Before you start
Partners need valid email addresses on their contacts. See [Troubleshoot partner email delivery](./troubleshoot-partner-email-delivery) if someone is missing messages.
## Watch it
## Steps
Go to [Notification settings](https://app.introw.io/settings/notifications). Notifications are grouped by area, **Pipeline**, **Portal activity**, **Submissions**, **Tasks**, and **Learning**, so you can scan and toggle them by section.
Turn on the events that drive action for your program. Pipeline (deal and object updates), announcements, submission outcomes, and task assignments are common starting points. Leave lower-value types off until partners need them, since too many notifications overwhelm rather than engage.
For each enabled notification, check **Mail** to send it by email. Uncheck to skip email for that event. Email is available for every partner notification, so this is the channel that reaches everyone with a valid address.
Open a notification's detail page and use **Segments** to limit delivery to a specific partner audience, for example a tier or region. Leave segments empty to reach all eligible partners. Use this to send program-specific emails only to the partners they apply to.
Collaboration emails, comments, deal and object updates, and submission outcomes, include **Respond via email**. Partners can reply from their inbox and the response appears in Introw. For commission payouts, partners can reply with their invoice attached.
To route replies to a real person, send from each partner's assigned manager, see [Wire partner ownership](/features/partners/team/guides/wire-partner-ownership).
After enabling a notification, the **Last sent** column updates after the next real event, and **Insights** shows emails sent and opened, so you can confirm the channel is firing.
## Verify it worked
**Insights** shows emails sent and opened, and **Last sent** updates on the row after the next event on the events you enabled Mail for.
## Related
Deliver notifications in Slack instead of or alongside email.
Deliver notifications in Teams.
Fix missing partner emails.
Full configuration options for partner notifications.