> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-currency

> Enable multi-currency, set your company base currency, assign partner currencies, and understand how conversion rates stay in sync in Introw.

**Open in Introw:** [Currencies](https://app.introw.io/settings/company/currency)

## How it works

You set your company's base currency in Company settings, then enable multi-currency on the Currencies
tab. Once on, you assign each partner a currency on their partner record. Across the program, monetary
values display in your base currency and, where a partner's currency differs, in the partner's currency
too.

Conversion rates are synced from your connected CRM rather than entered by hand, so the rate behind any
converted value matches what your CRM uses. The Currencies tab shows the rates that are available and
when they were last updated. The partner currencies you can choose from are the ones that have a
conversion rate from your base currency.

### How conversion rates work

Rates are read-only in Introw: you cannot type or override them here, because they are pulled from your
connected CRM. That is deliberate, so converted commissions and pipeline always reconcile back to the
same source your finance and sales teams already trust. To check a rate, open the Currencies tab and
read the rate table: each row shows a currency, its conversion rate from your base, and when it last
refreshed from the CRM. Hovering a rate expresses it as one unit of your base currency in the target
currency, and the Last updated time tells you how current a converted figure is. A currency only
becomes available, both in the table and for assigning to partners, once your CRM has a rate from your
base currency to it; if a currency is missing, the CRM simply has no rate for it yet. To trace any
converted value, match it to the rate shown for that currency on this table.

## Prerequisites

* Company write access.
* A connected CRM, which supplies the exchange rates used for conversion.

## Settings & configuration

Currency is managed on the Currencies tab of [Company settings](https://app.introw.io/settings/company/currency),
with the base currency on the General tab.

### Company currency

On the General tab of Company settings, **Company currency** sets your default base currency. This is
the currency your program reports in and the basis for every conversion. Changing it updates the base
used across analytics and commissions.

### Enable multi-currency support

On the Currencies tab, **Enable multi-currency support** turns conversion and dual-currency display on.
With it off, all values show in your base currency only. With it on, values also show in a partner's
currency wherever it differs from the base.

### Conversion rates

The Currencies tab lists currencies with their **Conversion rate** and **Last updated** time. These
rates are synced from your connected CRM and are not edited here; the table is a read-only view so you
can confirm which currencies are available and how current the rates are. The **Default** pill marks
your base currency.

### Partner currency

Each partner's currency is set on their record, on the partner detail page or the partners list, and
can be updated in bulk. The currencies you can assign are those with a conversion rate from your base
currency. When a partner's currency matches the base, no separate partner-currency value is shown.

## Setup walkthrough

<Steps>
  <Step title="Set your base currency">
    On the General tab of [Company settings](https://app.introw.io/settings/company), set Company currency.
  </Step>

  <Step title="Enable multi-currency">
    On the [Currencies tab](https://app.introw.io/settings/company/currency), turn on Enable multi-currency support.
  </Step>

  <Step title="Confirm available rates">
    Check the rate table to see which currencies are available and how recent the rates are.
  </Step>

  <Step title="Assign partner currencies">
    Set each partner's currency on their record.
  </Step>
</Steps>

## How-to guides

<CardGroup cols={2}>
  <Card title="Run your program in multiple currencies" icon="book-open" href="/features/localization/multi-currency/guides/enable-multi-currency">
    Set your base currency, turn on multi-currency, confirm CRM-synced rates, and give each partner the currency they work in.
  </Card>
</CardGroup>

## Limits & gotchas

<Warning>
  Conversion rates come from your connected CRM and are not edited in Introw, so a missing currency usually means the CRM has no rate for it. Conversions apply to aggregated figures like revenue and commission totals; individual records display in their own native currency. Changing your base currency changes the basis for all conversions, so do it deliberately.
</Warning>

## Troubleshooting

* **A currency is not available to assign to a partner** - it needs a conversion rate from your base currency, which is synced from the CRM.
* **Converted values look stale** - check the Last updated time on the rate table; rates refresh from the CRM.
* **Partner currency is not showing** - confirm multi-currency is enabled and the partner's currency differs from the base.