> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Crossbeam

> Connect Crossbeam, map Introw partners to Crossbeam partners, and use overlap data in Introw.

**Open in Introw:** [Integrations](https://app.introw.io/settings/integrations?category=crm)

## How it works

Crossbeam appears as a tile on the CRM & Data tab. You connect via OAuth, then map your Introw
partners to their Crossbeam partner records. Once mapped, Introw pulls overlap data, shared accounts
and prospects, and surfaces it in collaboration views and as a partner filter.

Crossbeam is a paid module, and the integration page shows your Crossbeam plan and record export
usage so you can manage your quota. It is ecosystem intelligence layered onto Introw, not a CRM sync.

```mermaid theme={"theme":{"light":"github-light","dark":"github-dark"}}
flowchart LR
  crossbeam["Crossbeam"] -->|"OAuth"| introw["Introw"]
  introw --> map["Mapped to partners"]
  map --> views["Overlap in collaboration views and filters"]
```

## Prerequisites

* The Crossbeam module enabled on your plan.
* A Crossbeam account with admin access.
* Integrations write access.

## Settings & configuration

Crossbeam is managed at [Integrations](https://app.introw.io/settings/integrations?category=crm).

### Connect Crossbeam

Use the Crossbeam tile to authorize via OAuth.

### Partner mapping

Map each Introw partner to its Crossbeam partner so overlap can be attributed correctly.

### Usage

Review your Crossbeam plan and record export usage on the integration page.

### Overlap in Introw

Once mapped, overlap data appears in collaboration views and as a partner filter.

## Setup walkthrough

<Steps>
  <Step title="Open Integrations">
    Go to [Integrations](https://app.introw.io/settings/integrations?category=crm).
  </Step>

  <Step title="Connect Crossbeam">
    Authorize via OAuth.
  </Step>

  <Step title="Map partners">
    Match Introw partners to Crossbeam partners.
  </Step>

  <Step title="Use the overlap">
    Act on overlap in collaboration and filters.
  </Step>
</Steps>

## How-to guides

<CardGroup cols={2}>
  <Card title="Connect Crossbeam and map your partners" icon="book-open" href="/features/integrations/crossbeam/guides/connect-crossbeam">
    Authorize Crossbeam, align each Crossbeam partner with its Introw partner, and track your record export usage so ecosystem overlap attaches to the right partner.
  </Card>
</CardGroup>

## Limits & gotchas

<Warning>
  Crossbeam requires the module to be enabled on your plan. Overlap only appears for partners you have mapped to Crossbeam, so unmapped partners show no ecosystem data. Record export usage is bounded by your Crossbeam plan.
</Warning>

## Troubleshooting

* **The Crossbeam tile shows an upgrade prompt** - the module is not enabled on your plan.
* **A partner shows no overlap** - the partner is not mapped to a Crossbeam partner.
* **Overlap looks incomplete** - check your Crossbeam record export usage and plan.
