> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Report on partner engagement in HubSpot

> Get Introw partner activity onto the HubSpot timeline and into reports by keeping the app installed with current scopes - events flow automatically.

Introw writes partner activity back to HubSpot as timeline events, so partner engagement appears on the company and contact timeline and can feed HubSpot reports and workflows. That puts partner-influenced activity in the same place leadership already reviews direct pipeline. Importantly, these events fire automatically from Introw whenever HubSpot is connected with the right permissions - there is no toggle to switch them on. This guide shows how to confirm they flow and how to use them once they do.

## What you'll achieve

Partner activity such as portal visits, comments, asset views, object updates, and form submissions showing up as events on the linked company and contact timelines in HubSpot, available to build reports and trigger workflows, with no manual enabling.

## Before you start

<Steps>
  <Step title="Connect HubSpot">
    HubSpot must be connected. See [Connect HubSpot as your source of truth](/features/integrations/crm/guides/connect-hubspot).
  </Step>

  <Step title="Understand what controls the events">
    Whether events appear is governed by the HubSpot app being installed with current scopes, not by an Introw setting. Events are written for partner-contact activity (a partner acting from a portal), associated to the contact and company in HubSpot.
  </Step>
</Steps>

## Steps

<Steps>
  <Step title="Confirm the connection and scopes are current">
    Go to [Integrations](https://app.introw.io/settings/integrations?category=crm) and confirm HubSpot shows as **Connected**. If the tile shows **Update available** or the header shows **Install update**, run it and re-authorize, so the app has the scopes it needs to write timeline events. There is no separate "app events" switch in Introw to turn on.
  </Step>

  <Step title="Let a partner generate activity">
    Partner activity flows automatically: when a partner visits a portal, comments, views an asset, has an object update, or submits a form, Introw writes the matching event to HubSpot and associates it with the partner's contact and company. No action is needed in Introw for each event.
  </Step>

  <Step title="Find the activity in HubSpot">
    In HubSpot, open a partner company or contact and look at the record timeline; the Introw events appear there alongside other activity.
  </Step>

  <Step title="Build a report or workflow on the events">
    Use the Introw events in HubSpot the same way you use any timeline activity: build a report to track partner engagement, or enroll on an event in a workflow to automate a follow-up.
  </Step>
</Steps>

## Verify it worked

Have a partner take an action from their portal (a visit or a comment), then open the linked HubSpot contact or company: the action shows as an Introw event on the timeline, ready to use in reports and workflows.

## Related

<CardGroup cols={2}>
  <Card title="Use Introw workflow actions in HubSpot" icon="book-open" href="./use-introw-workflow-actions-in-hubspot">
    Trigger Introw from HubSpot workflows.
  </Card>

  <Card title="Partner analytics" icon="book-open" href="/features/reporting/partner-analytics">
    Engagement reporting inside Introw.
  </Card>

  <Card title="Implementation reference" icon="screwdriver-wrench" href="../technical">
    Full configuration options.
  </Card>
</CardGroup>