> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Commission Lines

> Review commission line statuses, decline, postpone, restore, and add manual lines in Introw.

**Open in Introw:** [Commission](https://app.introw.io/commission)

## How it works

Commission lines are generated automatically from your plans and surface through the commission
dashboard and partner payout panels. Each line has a workflow status that the dashboard labels as
potential, expected, approved, or declined, and a separate payment status once it is on a payout.
You review lines in the dashboard's metric views and on each partner's payout panel, where you can
act on them.

Line actions include declining a line so it is voided and detached, postponing a line to hold it
back from a payout, restoring a previously declined line, and adding a manual line for an
adjustment. The same operations are available through the commission lines API.

## Prerequisites

* Write access to commissions.
* Commission plans generating lines, with enrolled partners.

## Settings & configuration

Lines are reviewed from [Commission](https://app.introw.io/commission) and within partner payout
panels.

### Understanding line status

A line's workflow status reflects where it is: potential and expected lines are not yet approved,
approved lines are attached to a payout, and declined lines are voided. Payment status tracks the
money once a line is on a payout.

### Reviewing lines

Open a dashboard metric, such as potential or expected commission, to see the lines behind it, or
open a partner's payout panel to review their commission items.

### Declining and restoring

Decline a line to void it and detach it from a payout. Restore a declined line if it was declined
in error.

### Postponing

Postpone a line to free it from the current payout and hold it for later; unpostpone to make it
available again.

### Manual lines

Add a manual commission line on a payout for an adjustment, or edit an existing line where needed.

## Setup walkthrough

<Steps>
  <Step title="Open commission">
    Go to [Commission](https://app.introw.io/commission).
  </Step>

  <Step title="Review lines">
    Open a metric or a partner payout panel to see the lines.
  </Step>

  <Step title="Act on lines">
    Decline, postpone, restore, or add manual lines as needed.
  </Step>

  <Step title="Confirm status">
    Check each line shows the status you expect.
  </Step>
</Steps>

## How-to guides

<CardGroup cols={2}>
  <Card title="Add a manual commission line" icon="book-open" href="/features/commissions/commission-lines/guides/add-a-manual-commission-line">
    Put an adjustment, bonus, or one-off correction directly onto a partner's payout.
  </Card>

  <Card title="Review and adjust commission lines" icon="book-open" href="/features/commissions/commission-lines/guides/review-and-adjust-commission-lines">
    Check calculated commission, then decline, postpone, restore, or correct lines before anyone is paid.
  </Card>
</CardGroup>

## Limits & gotchas

<Warning>
  Declining a line voids and detaches it, so restore it rather than recreating it if you change your mind. Postponing frees a line from its current payout, so remember to unpostpone it when it is ready. Manual lines bypass plan calculation, so use them for genuine adjustments and document why.
</Warning>

## Troubleshooting

* **A line is not on a payout** - it is potential or expected, postponed, or declined.
* **A declined line is back** - it was restored, which un-voids it.
* **A manual line is not reflected** - confirm it was added to the right partner's payout.