> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Commissions & SPIFFs

> Calculate, review, and pay partner incentives from your CRM or billing source of truth, with Introw Pay settling every partner from one consolidated invoice and partners watching their earnings in real time.

export const Headless = ({children, intro = true}) => {
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  return <>
      {intro ? <p>
          Introw is <strong>headless</strong> by design: run everything here in plain language from Claude, ChatGPT,
          Slack, Teams, or your own CRM through Introw's <a href="/features/developer/mcp">MCP server</a>, with every
          action written straight back to your CRM source of truth. The portal is one surface, never the only one.
        </p> : null}

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            See all prompts
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          The agentic motion - lifecycle deep dives and a Claude Code skill library that run your partner program from
          Claude, ChatGPT, Slack, and your CRM.
        </Card>}
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export const Pains = ({children}) => <div className="not-prose" data-overview="pains">
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> Commissions & SPIFFs is how you reward partners without spreadsheets: define plans, let Introw calculate what each partner earns from your CRM or billing data, review the results, and pay everyone from one invoice through Introw Pay. Partners see their earnings any time.

## The problem it solves

<Pains>
  | Without Introw | With Introw |
  | - | - |
  | Incentives run on a spreadsheet | Introw does the math |
  | 500 payments keyed in by finance | One invoice, every partner paid |
  | Identity and bank details chased by email | Partners verify themselves |
  | Partners keep a mirror spreadsheet | They see the same numbers you do |
  | A new SPIFF takes a quarter | A plan is live in a day |
</Pains>

## Impact

Nothing decides whether a partner keeps selling for you like being paid correctly and on time. A number they can check themselves, tracing back to a real deal and landing in their account without a chase, is what makes the program credible.

<Impact>
  for your business

  * **In your CRM**
    Commission calculates from the CRM or billing records finance already trusts, with no export-and-recalculate step
  * **Live in days**
    Model a plan from a template and run the first payout in a day, so a new incentive is live while it still matters
  * **Cost to run**
    Partner ops builds plans and reviews batches; finance pays one consolidated invoice per cycle and Introw Pay does the rest
  * **No new tool**
    Finance that prefers its own stack pulls the same data as CSV or through the API, and status flows back

  for your partners

  * **Self-serve**
    Forecasted, expected, upcoming and paid earnings are visible in the portal, or by asking an AI assistant
  * **Enabled**
    They see which deals earned what, so the plan is something they can sell against and never have to reconstruct
  * **Efficient**
    Verified once, paid in their own currency with a statement per payout, without writing an invoice

  [A day in the life of your partners](/days-in-the-life)
</Impact>

<Personas>
  * **Partner Operations** - plans and payouts, no spreadsheet
  * **Finance** - one invoice a cycle, lines that reconcile to source
  * **VP Partnerships** - incentives partners believe
  * **Partners** - what they earned, any time, paid without a chase
</Personas>

## How this area works

Partner incentives are usually run in fragile spreadsheets that nobody trusts, and then paid by hand. This area replaces both. You define commission plans, including revenue shares, fixed fees and one-time bonuses, and Introw calculates commission lines from your CRM or billing source of truth. On your cadence the lines become a payout batch, and Introw Pay settles the whole batch from one invoice to you. Revenue that never reaches those systems, a distributor's sell-through report or a marketplace statement, comes in as a file upload and earns on the same rules.

Incentives flow from a plan to a paid partner, reconciled to your source of truth and settled with a single payment.

**Where this sits in a setup.** Commissions come after attribution is right, since a plan pays on the deals attribution resolves. The [reseller](/tracks/reseller), [referral](/tracks/referral) and [affiliate](/tracks/affiliate) tracks each place it at that point.

<Rail>
  * ![The Reward step of a commission plan, setting whether partners earn a fixed fee or a percentage, how often it pays, and the rate that applies.](https://assets.introw.io/docs/features/commissions/commission-plans/shots/reward.png)

    [**Commission Plans**](./commission-plans)

    How partners earn: shares, fees, bonuses, recurring rewards.

    [How to · 2 guides](./commission-plans/technical)

  * ![The Payouts tab, with each payout's period and status and the expected commission accumulated against it.](https://assets.introw.io/docs/features/commissions/commission-lines/shots/lines.png)

    [**Commission Lines**](./commission-lines)

    Review, decline, postpone, and adjust calculated commission line items.

    [How to · 2 guides](./commission-lines/technical)

  * ![A payout opened from the Payouts tab, with the commission lines it covers and the period it pays.](https://assets.introw.io/docs/features/commissions/payouts/shots/payout.png)

    [**Payouts**](./payouts)

    One payout per partner per period, with a statement, tracked to paid.

    [How to · 3 guides](./payouts/technical)

  * ![A partner's payout opened from the batch, with the Payment details row reading Not connected: the partner has not linked a bank account, so Introw Pay cannot pay them yet.](https://assets.introw.io/docs/features/commissions/introw-pay/shots/readiness.png)

    [**Introw Pay**](./introw-pay)

    Pay every partner from one consolidated invoice; verification and tax handled.

    [How to · 3 guides](./introw-pay/technical)

  * [**Settings**](./settings)

    Payout method, schedule, minimums, currency and billing details.

    [How to · 1 guide](./settings/technical)
</Rail>

From there, your team reviews the calculated lines, and each partner's payout carries the statement behind it. Choose **Pay now** and Introw Pay issues one invoice to your company for the whole batch, verifies each partner and confirms their bank account, and sends every partner their money in their own currency. If your finance stack owns payments, keep manual invoicing instead: the same data leaves as CSV or through the API, and status flows back so the portal stays right. Partners see their forecasted, expected, upcoming and paid earnings in the portal and can ask an AI assistant about commission status, so the constant "where's my commission?" questions disappear. Global settings control the payout method, schedule, minimums, currency and billing details so the whole program runs predictably.

## Run it from your AI assistant

<Headless>
  * What's our total earned-but-unpaid commission, and what's due to be paid next month?
  * How much commission has Acme earned this quarter, and on which deals?
  * Explain how Acme's commission plan pays out - rates, tiers, and installments.
  * Show the most recent payouts across all partners and their stage.
  * Which partners have the most pipeline commission at stake this quarter?
</Headless>


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