> ## Documentation Index
> Fetch the complete documentation index at: https://docs.introw.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Fix deals not showing in the partner portal

> Understand the 'No portal yet' and 'No deal embed yet' messages on a deal and take the right action so partners can see and collaborate on it.

Introw syncs your deals and partners from the CRM automatically, but a deal is only visible to a partner once that partner has a portal experience with a matching pipeline embed. In the deal overview you may see **No portal yet** or **No deal embed yet** on a deal. Both are expected, informational messages. This guide explains what each means and the exact step that makes the deal show up for the partner.

## What you'll achieve

A clear understanding of the two messages and the fix for each, so a correctly synced deal becomes visible and collaboratable in the partner's portal.

## Before you start

<Steps>
  <Step title="Confirm the deal is attributed to a partner">
    These messages apply to deals linked to a partner. If a deal is not attributed, see [Set up a shared pipeline](./set-up-a-shared-pipeline).
  </Step>
</Steps>

## Steps

<Steps>
  <Step title="Read the message on the deal">
    Go to [Deals overview](https://app.introw.io/overview/DEAL) and open the deal. The deal details are always visible to your team; the message only tells you why the partner cannot see it yet. Note which message shows: **No portal yet** or **No deal embed yet**.
  </Step>

  <Step title="Fix 'No portal yet' by assigning an experience">
    **No portal yet** means the partner linked to the deal has no portal experience assigned, so no portal exists for them and deals cannot be embedded. In [Experiences](https://app.introw.io/templates), create or select an experience that includes a deal pipeline section, then assign it to the partner. Once assigned, Introw can show embedded content, including the deal pipeline, for that partner. See [Build and publish a portal experience](/features/portal/experiences/guides/build-and-publish-a-portal-experience).
  </Step>

  <Step title="Fix 'No deal embed yet' by matching the pipeline">
    **No deal embed yet** means the partner has an experience, but it either has no deal pipeline section, or the section is configured for a different pipeline than this deal belongs to. Open the partner's experience and add a deal pipeline section (or adjust an existing one) so it includes the pipeline this deal is on. See [Set up a shared pipeline](./set-up-a-shared-pipeline).
  </Step>

  <Step title="Publish and recheck">
    Publish the experience so the change reaches the partner, then reopen the deal. The message clears once the partner has a portal with a pipeline embed that matches the deal.
  </Step>
</Steps>

## Verify it worked

Reopen the deal in the overview: the message is gone, and previewing the partner's portal shows the deal inside its pipeline section, where the partner can view and collaborate on it.

## Related

<CardGroup cols={2}>
  <Card title="Set up a shared pipeline" icon="diagram-project" href="./set-up-a-shared-pipeline">
    Add and configure the deal pipeline embed partners see.
  </Card>

  <Card title="Build and publish a portal experience" icon="table-columns" href="/features/portal/experiences/guides/build-and-publish-a-portal-experience">
    Create and assign the experience a partner needs.
  </Card>

  <Card title="Collaborate on a shared deal" icon="handshake" href="./collaborate-on-a-shared-deal">
    Work a deal with the partner once it is visible.
  </Card>
</CardGroup>